(SOLVED) How to install Scanner driver?

Hi Guys,

I have an Epson CX5500 printer scanner. Plugged it in & the system detected the printer no problem but I cant work the scanner. Simple Scan says no scanner found. I have downloaded the Tar.gz scanner drivers for Linux from Epson & extracted but dont understand how the install them. Can someone help a non techie decipher these instruction?

Uzi

Installation Instructions
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Hi Uzi,

there is an easier way:

1. Make sure the package "alien" is installed.

Code:

sudo apt-get install alien

2. Install the package "nautilus-open-terminal" with:

Code:

sudo apt-get install nautilus-open-terminal

(The above allows you to open the terminal directly in Nautilus by clicking on the main menu!)

Important: After installing the terminal extension, restart your PC or it won't show up!!.

3. Mark your downloaded RPM package with a mouse click then go to the little "Cogwheel" in the top right corner of Nautilus and select "Open in Terminal.

4. Type in the terminal:

Code:

sudo alien pips-3.0-1.src.rpm

and let it does it thing. (the package I used for my example is called "pips-3.0-1.src.rpm", if your package has a different name, type that name in after "sudo alien".

5. Once done, you can install the converted deb package with gdebi or Ubuntu software center.

It is important to download the correct package for your system otherwise alien will reject it saying it is the wrong architecture so make sure you have either a 32 bit or 64 bit package, whichever your system is!!.

I hope that this is all clear to you.

Alien is a file conversion app which allows you to convert RPM files to .deb files and vice versa!.

Regards Wolfman

Cheers Wolfman - always there to help I will try that & let you know.

Before I get into it though, I seem to have run into a file system problem. I am guessing it goes back to the reinstall we did. Anyway, the issue is the File System in HOME says I dont have permission. It shows owner as ROOT & I dont have access.

Is there an easy way to correct this so I can add the Font file for the Zorin Conky Lua of Madvinegars?

Step3 - Install neurpolitical font
Copy the neurpoli.ttf. file to /usr/share/fonts/truetype
This can be done through

Code: Select all
gksudo nautilus

in terminal.
Once the file has been copied to the "truetype" file, open it with font viewer and click on the button that says "install font" at bottom-right.

The Terminal code doesn't seem to do anything.

Cheers

Uzi

Hi Uzi,

to make yourself "root", open a terminal (Ctrl + Alt + t) and enter "gksudo nautilus"; enter your password and the home folder will open as "root", make your changes whilst in Nautilus. Once you close Nautilus, you are automatically returned to normal user level.

Regards Wolfman

Hi Uzi,

to make yourself "root", open a terminal (Ctrl + Alt + t) and enter "gksudo nautilus"; enter your password and the home folder will open as "root", make your changes whilst in Nautilus. Once you close Nautilus, you are automatically returned to normal user level.

Regards Wolfman

Nautilus doesn't open. Nothing happens. Seems that part of MV's instructions dont matter as Cronky Lua is working fine without me doing that.

Uzi.

Hi Uzi,

sounds odd that Nautilus is not opening, I assume that once you put in "gksudo nautilus" in the terminal; you pressed enter and a little window opened and you entered your password??.

How is the scanner thing coming along??.

Regards Wolfman

Hi Uzi,

sounds odd that Nautilus is not opening, I assume that once you put in "gksudo nautilus" in the terminal; you pressed enter and a little window opened and you entered your password??.

How is the scanner thing coming along??.

Regards Wolfman

Wolfman

I will try your scanner fix tomorrow. Getting late here.

As for the Nautilus. I put in the code in Terminal, window opens, i add my password, then nothing. What is supposed to happen? After doing that I still couldn't add the Font to the True type folder.

Dont know what that font does but Conky Lua looks ok to me

Cheers

Uzi

Hi Uzi,

what is supposed to happen is the home folder should open up in front of you as "root", why that is not happening is a mystery, run the following commands anyway to see if it will straighten itself out:

sudo dpkg --configure -a

followed by:

sudo apt-get update && sudo apt-get dist-upgrade

And restart your PC and try the terminal command for root again!.

Regards Wolfman

Alien is a file conversion app which allows you to convert RPM files to .deb files and vice versa!.

You can also use it to convert '.tar.gz' files too!

With regards the 'root' permissions:

1. Did you change your user status (like I did in a previous version when I was thinking on Gnome 2 lines!)

2. Do you have 'autologin' enabled?

Done but got this message:

uzi@uzi-System-Product-Name:~$ gksudo nautilus
Initializing nautilus-gdu extension
Shutting down nautilus-gdu extension
Nautilus-Share-Message: Called "net usershare info" but it failed: 'net usershare' returned error 255: net usershare: cannot open usershare directory /var/lib/samba/usershares. Error No such file or directory
Please ask your system administrator to enable user sharing.

Hi Uzi,

there is an easier way:

1. Make sure the package "alien" is installed. ( sudo apt-get install alien if it is not installed!)

2. Install the package "nautilus-open-terminal" with:

sudo apt-get install nautilus-open-terminal

(The above allows you to open the terminal directly in Nautilus by clicking on the main menu!)

Important: After installing the terminal extension, restart your PC or it won't show up!!.

3. Mark your downloaded RPM package with a mouse click then go to the little "Cogwheel" in the top right corner of Nautilus and select "Open in Terminal.

Menu_015.jpg

4. Type in the terminal "sudo alien pips-3.0-1.src.rpm" and let it does it thing. (the package I used for my example is called "pips-3.0-1.src.rpm", if your package has a different name, type that name in after "sudo alien".

5. Once done, you can install the converted deb package with gdebi or Ubuntu software center.

It is important to download the correct package for your system otherwise alien will reject it saying it is the wrong architecture so make sure you have either a 32 bit or 64 bit package, whichever your system is!!.

I hope that this is all clear to you.

Alien is a file conversion app which allows you to convert RPM files to .deb files and vice versa!.

Regards Wolfman

Wolfman,

Hmm.....why do none of these commands seem to work on my Zorin? I have installed & reinstalled over & over but still have these things that are different or errors. It all seems to work great on a day to day basis until I need changes through the Terminal.

I followed your instructions until item 3. I have 2 downloads, an extracted tar.gz version that if I right click has 'open in Terminal' as an option but that wont let me type your Sudo Alien command. The other is an unzipped RPM version. Right clicking on that does not have 'Open in Terminal' option I can see no 'Cogwheel' anywhere.

Just to clarify - Naulilus is the name of the file system under HOME - if not you need to explain what it is.

Wolfman,

Just wondering if these issues I have are due to something that looks different on my system to screenshots I have seen on Google. My HOME shows just 1 folder:

I seem to then have a 2nd HOME with all the files in:

Have I somehow got a Home folder inside a Home folder? Or is this correct? Struggling to get my head round what is causing these strange bugs. Dont want to install again as I now have too many programs like Skype that I would have to reinstall.

Uzi.

Hi Uzi,

do you remember when you had problems with the partitioning and you decided to reinstall and there was a little confusion about formatting the root and home partitions, I seem to remember you created a 2nd home and didn't lose your data but the 2nd home took control of the major parts of the system, you are using Zorin 7 aren't you??, yes!, of course you are.

I know you said you don't want to re-install but I cannot seriously think of another way round this as it will get even more messy and complicated. If I were you, I would start completely from scratch with pre made partitions!!. (root; swap & home)

Your home should look like mine with the cogwheel and other tools on the top right!.

Obviously, your home lacks these features!!.

You can try reinstalling nautilus to see if things change but I wouldn't hold my breath!!.

Let me know what you think!!.

See also:

viewtopic.php?f=6&t=2601

Regards Wolfman

Wolfman,

Before we go any further, I am NOT on Zorin 7 but Zorin 6.3 Core. I guess that is why no cogwheel.

BTW - I didn't install a new home last time. The only thing I set was Root. Everything else was unchanged. I just recovered the backup from Deja Dup but that didn't restore the applications so I had to start againg with those. I retained my emails in Thunderbird & settings in Firefox etc.

I dont mind a reinstall but only if I can back up from Deja Dup & I can also backup my applications like Skype etc. I looked at Ubuntu Tweak & the Desktop Recovery tool. Could I use that & save to a different drive like I have with Deja Dup?

EDIT - just looked at Deja Dup again & I see I can add the file system (or any file) to it. So can I backup HOME and just the files that are important application settings (USR..??) then just restore those in a fresh install?

Uzi.

Hi Uzi,

I don't use such backup apps like Deja Dupe etc and if you feel comfortable with it; then go for it!!.

I can only say that you must make sure that you only have 3 Linux partitions. 1. root. 2. swap. 3. home. If you keep root and home seperate, all your settings and files are still intact even after a complete new install, as long as you are using the same OS, don't select your "/home" for formatting but you must set a mount point!. (/home = mountpoint for home!).

For nautilus extensions on Zorin 6(Ubuntu 12.04), try this little app:

https://apps.ubuntu.com/cat/application ... s-actions/

Let me know what happens.

Btw, this is well worth a read for Zorin 6 users:

http://debianhelp.wordpress.com/2012/11 ... -pangolin/

Regards Wolfman

So what are you saying, another "Something Else' install or a complete fresh install?

Hi Uzi,

first you need to ensure that you only have the 3 required Linux partitions, working on the basis that your original home is still intact, use the something else method as follows.

1. Start PC with Zorin disk inserted and once booted, select the install icon and when asked how it should be installed select "Something Else", mark root ("/") for the root partition and mark it also for formatting, you won't need to do anything with swap as if you haven't touched it, it requires no changes.
Select the 3rd partition (home) with a mountpoint of "/home" BUT DO NOT SELECT IT FOR FORMATTING and that way you should have a straightforward install and all your files should still be intact.

What you did last time I think is to install both root and home on the same partition, hence the reason why you have 2 homes!!.

You can use your backup tool if you want or do a fresh install, that is up to you!.

Read through the partitioning guide as the part about the 3 partitions is covered!.

Regards Wolfman

Thanks guys for all the info. To be honest I think we have tried so many different things & most haven't worked, right back to the recovery not working, that I need to step back & do some reading for myself before deciding how to proceed.

One question. Which folder(s) are my applications, such as Fotoxx, Firefox, Skype etc saved in. When I did 'Something Else' last time I had to reinstall most again. I would like to backup HOME & any other personal files before any reinstall of Zorin.

EDIT - just read this off another link

Copy your entire home directory (~/) and /etc. All settings should be in those two folders.

Agree?

Cheers

Uzi.

Hi Uzi,

I found this but have never done it!:

https://help.ubuntu.com/community/Parti ... ome/Moving

Whether the other thing you looked at is the same is most likely true!!.

I save my stuff on an external drive with copy & paste, it suits my needs and as I said before, DON'T FORMAT HOME on a re-install!!.

You could post the same question on a 100 different forums and get more or less; a 100 different answers!.

Regards Wolfman

Hi Uzi,

there is an easier way:

1. Make sure the package "alien" is installed. ( sudo apt-get install alien if it is not installed!)

2. Install the package "nautilus-open-terminal" with:

sudo apt-get install nautilus-open-terminal

(The above allows you to open the terminal directly in Nautilus by clicking on the main menu!)

Important: After installing the terminal extension, restart your PC or it won't show up!!.

3. Mark your downloaded RPM package with a mouse click then go to the little "Cogwheel" in the top right corner of Nautilus and select "Open in Terminal.

The attachment Menu_015.jpg is no longer available

4. Type in the terminal "sudo alien pips-3.0-1.src.rpm" and let it does it thing. (the package I used for my example is called "pips-3.0-1.src.rpm", if your package has a different name, type that name in after "sudo alien".

5. Once done, you can install the converted deb package with gdebi or Ubuntu software center.

It is important to download the correct package for your system otherwise alien will reject it saying it is the wrong architecture so make sure you have either a 32 bit or 64 bit package, whichever your system is!!.

I hope that this is all clear to you.

Alien is a file conversion app which allows you to convert RPM files to .deb files and vice versa!.

Regards Wolfman

Hi Wolfman,

Still here but been busy this week installing extra HDD and adding a new soundcard.

OK started with your instructions above & all went well until the 'open in Terminal' bit. 1st off to remind you, I am using Z6 not 7 so no Cogwheel. I downloaded again the tar.gz file as the largest on the list (figured it contains all I would need). After extracting it the Open in Terminal is there on right clicking the folder (not there on zipped version). When selected the Terminal opens like this:

The cursor wont go back to add the Sudo Alien command & if I hit enter I just repeat the line. So what do I need to do to continue with your instructions.

I can also try the RPM option but which is the correct file?

The FAQ at the bottom is here - http://download.ebz.epson.net/faq/linux/faq_ls_00002.html

Uzi.

Hi Uzi, that /home folder with one item in it is what normally appears when you enter 'gksu nautilus' in a terminal - it is 'root' /home! There certainly appears to be a corruption somewhere!

Right, you don't use alien after extracting the files!

Here is the process once more.

1. Download a .tar.gz file - for this example assuming you have downloaded to Downloads folder in /home (but in view of a corrupt install - my guess - I don't know if this will work)

2. Open a terminal, then:

Code:

cd .. Downloads

then

Code:

sudo alien [whatever the file is named, name it EXACTLY as it is].tar.gz

3. After a bit of whirring, you should have a .deb package - I don't like software centre period so I use GDebi Package Installer - which Wolfman has already explained on how to get:

Code:

sudo apt-get install gdebi

Now I am not sure if that command installs the front end - so to be sure, open synaptic and search for 'gdebi'
Check mark each package and 'Apply' the changes.

If I was installing I would try for 'something else' but that was a no go for me in 7. I am aware that you are using 6.3 (I don't have the time luxury to keep testing all the Core versions I'm afraid). I was running 6.x Ultimate until I had issues with changing my network dongle then no browser worked period!

Hi Swarfendor,

When I tried your solution I got to #2 then this:

Am I just really dumb when it comes to using Zorin / Ubuntu as nothing seems to go the way you guys suggest.

Remember this is now a complete reinstall with the partitions all correct.



Still love Zorin though

Uzi.

Code:

cd /Downloads
sudo alien iscan_2.29.1-5.tar.gz

Code:

cd /Downloads
sudo alien iscan_2.29.1-5.tar.gz

uzi@uzi-System-Product-Name:~$ cd /Downloads
bash: cd: /Downloads: No such file or directory
uzi@uzi-System-Product-Name:~$

Hi Uzi,

did you install the extension I mentioned before?:

Code:

sudo apt-get install nautilus-open-terminal

Once installed, restart nautilus with:

Code:

nautilus -q

and then you should have the "Open in Terminal" listed when you right click a package and follow the instructions as before!.

Let us know how you get on.

Regards Wolfman

Sorry, my bad.

Code:

cd Downloads
sudo alien iscan_2.29.1-5.tar.gz

Hi Wolfman,

Please read my post to you above so we dont repeat things. I said there what I did & how it failed at the point you have said again. The 'Open in Terminal' works but after that - no.

Uzi

Sorry, my bad.

Code:

cd Downloads
sudo alien iscan_2.29.1-5.tar.gz

Well that worked. I ended up with this:

uzi@uzi-System-Product-Name:~$ cd Downloads
uzi@uzi-System-Product-Name:~/Downloads$ sudo alien iscan_2.29.1-5.tar.gz
[sudo] password for uzi:
1_5-2_all.deb generated
uzi@uzi-System-Product-Name:~/Downloads$

Clicked on converted package in Downloads & it opened in Software Center & installed it. I will get my scanner out & try it to see if it is recognised now or whether I need more. Report back tomorrow.

Thanks MV

Uzi.

I can also try the RPM option but which is the correct file?

Scanner choice.jpg

The FAQ at the bottom is here - http://download.ebz.epson.net/faq/linux/faq_ls_00002.html

Uzi.

Guys,

After following MV's instructions, I set up my scanner this morning. Zorin identified new printer (it is a printer / scanner) correctly as a CX5500. Simple Scan though doesn't identify it. I looked on the Software Center & found Skanlite. That too doesn't recognise my scanner

Searched & found this PDF - http://support.epson.ru/upload/library_file/11/scanner_linux.pdf

Installed SANE as per the recommendations there with:

sudo apt-get install libsane-dev

Now though I am back to the question I asked earlier & quoted above - which package should I download? .ltdl3 or 7 i386. rpm?

Cheers

Uzi

Guys,

After a lot of searching it seems this isn't worth the effort. Each site has a different suggested solution of which ALL give me a headache trying to follow. Then the comments below follow this thread, where they dont work & to try this & that.

Lesson - use scanner with my Windows laptop & move on.

Close thread.

Cheers

Uzi.

Hi uzi,

I know you are not really in the mood but I found this all.deb package which may be of use to you, see the "also requires" bit!:

http://pkgs.org/ubuntu-12.04/ubuntu-uni ... l.deb.html

Regards Wolfman

Hi uzi,

I know you are not really in the mood but I found this all.deb package which may be of use to you, see the "also requires" bit!:

http://pkgs.org/ubuntu-12.04/ubuntu-uni ... l.deb.html

Regards Wolfman

Hi Wolfman,

Sorry taken so long to reply but internet has been down since early yesterday.

A quick look at your link says it is a PRINTER driver. I am looking for a SCANNER driver. Zorin has already detected to printer but not the scanner.

Cheers

Uzi.

Hi uzi,

I know you are not really in the mood but I found this all.deb package which may be of use to you, see the "also requires" bit!:

http://pkgs.org/ubuntu-12.04/ubuntu-uni ... l.deb.html

Regards Wolfman

Hi Wolfman,

Sorry taken so long to reply but internet has been down since early yesterday.

A quick look at your link says it is a PRINTER driver. I am looking for a SCANNER driver. Zorin has already detected to printer but not the scanner.

Cheers Uzi

UZI > The only way you will find a scanner driver, that is if you have a scanner itself without the printer.

Wolfman is giving you the right tools to work with on Zorin OS !!!!

UZI > The only way you will find a scanner driver, that is if you have a scanner itself without the printer.

Wolfman is giving you the right tools to work with on Zorin OS !!!!

OK, I will check it out.

Uzi.

OK - this is what I did:

Downloaded epson-escpr 1.1.1-2_all.deb

Then in the 'Requires' section it gave 2 choices - I 386 and AMD 64 versions. Tried the I386 first

Downloaded printer-driver-escpr_1.2.3-1_i386.deb package

Then
1. sudo apt-get update

2. sudo apt-get install printer-driver-escpr

3. sudo apt-get install epson-escpr

Printer is still identified but Simple Scan says no Scanner detected. Checked the I386 package and the software center says - ERROR Cannot install Python I386

So I tried

printer-driver-escpr_1.1.1-2_amd64.deb package

That shows installed but still scanner not detected.

Terminal also said - printer-driver-escpr is already the newest version.

End result, much as I said I had read on other forums. All very complicated & different try this try that but nothing seems to work for others either.

Thanks for trying but as I said earlier, I think its easier to just use my laptop for the scanner.

Cheers

Uzi.

PS - also installed Skanlite - same result.

Have you downloaded the drivers from this site? http://www.epson.co.uk/gb/en/viewcon/co ... te/support

I cannot seem to find your epson printer/scanner.

Have you downloaded the drivers from this site? http://www.epson.co.uk/gb/en/viewcon/co ... te/support

I cannot seem to find your epson printer/scanner.

I guess it wasn't sold in UK then.

All over Asia though:

http://www.epson.com.au/products/multifunctional/styluscx5500.asp

No driver download for Linux though.

Uzi

Hi Uzi,

try this command first to install 32 bit support:

Code:

sudo apt-get install ia32-libs

You might get an error message that it is already installed but it is worth a try!.

If you are successful, make sure your software sources are set to "Main" and update them, see here:

viewtopic.php?f=5&t=2247

And try:

Code:

sudo apt-get install libdbus-1-3:i386

which is a "simple interprocess messaging system (library)" which might help as it also includes the bindings for "Python" and it may already be installed.

Other than that, I don't know.

When you are in the market for a new printer scanner, buy one from HP as they are really well supported and easy to install under Linux, I have one myself after trying a Canon printer many moons ago!!.

Sorry I cannot be of more help.

Regards Wolfman

Hi Wolfman,

Did that as you suggested. Did not get error. Set to main etc.

Now Software Center says - Dependency not satisfiable: libescpr1 (>= 1.0.3)

Scanner isn't used much but does get used. Doubt I will get a new one any time soon.

Cheers

Uzi

This may be irrelevant, but in the bad old days of 'SANE' if you had a TV Card present, it would pick that up instead of the scanner!

Cool....Top Gear on my scanner it is then

The thing is that there are no linux drivers for the specific scanner model. Period.
The same would happen to windows if there was no i.e. win7 driver to support this scanner.
The "all-epson.deb" is something you need for all models.

I have an epson (wf2530) which is one of these multi-machines (fax, scanner, printer, photo-copier). The epson site provides official drivers for this machine (both printer and scanner) and I can even connect to it wirelessly to scan or print or send a fax.
If there are no drivers provided by the official site, you rely on what your kernel can pick-up automatically. Maybe, in a future release, the scanner will be recognized. Speaking of which, have you tried running zorin7, even at a live USB to test if the scanner is recognized?

If there are no official drivers, you/we must search in the net to find out if someone managed to get it working via a work-around or a hack, or a tweak in a config file etc.

The printers/scanners with the best Linux support are the HP ones.
EPSON is fairly supported by linux (at least the newer models).

....but the drivers ARE available as detailed by me on page 3 from Epson:

http://download.ebz.epson.net/dsc/search/01/search/searchModule

Enter CX5500 & Linux & you get a list which includes scanner drivers.

The question I asked was WHICH is the correct file though.

Uzi.

I though you said that there were no linux drivers even at the Asia epson site.

No driver download for Linux though.

Uzi

In any case, this might help a lot. Tell me exactly what version of zorin you are running and if it is 32 or 64 bit. You may even post back here the result of the following commands:

Code:

uname -a
lsb_release -a

I will tell you which files to download and install.

Hi Uzi,

according to the link you provided, you need either the 64 bit package:

iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb

or the 32 bit package depending on your system:

iscan_2.29.1-5~usb0.1.ltdl7_i386.deb

There are also two older packages which you can download and save to disk for future use just in case:

iscan_2.29.1-5~usb0.1.ltdl3_amd64.deb

and

iscan_2.29.1-5~usb0.1.ltdl3_i386.deb

I found the files here, you must click on "Accept" at the bottom of the page:

http://download.ebz.epson.net/dsc/du/02 ... 0364fe0d61

Regards Wolfman

I though you said that there were no linux drivers even at the Asia epson site.

No driver download for Linux though.

Uzi

In any case, this might help a lot. Tell me exactly what version of zorin you are running and if it is 32 or 64 bit. You may even post back here the result of the following commands:

Code:

uname -a
lsb_release -a

I will tell you which files to download and install.

The UK site you gave didn't list my printer / scanner. I replied with the Australia version where it is listed but as I pointed out, the was no linux drivers on that site. I have quoted the site that DOES have the scanner drivers available a few times before that.

I am running Zorin 6.3 core 64 bit.

Your commands:

uzi@uzi-System-Product-Name:~$ uname -a
Linux uzi-System-Product-Name 3.2.0-49-generic #75-Ubuntu SMP Tue Jun 18 17:39:32 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
uzi@uzi-System-Product-Name:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Zorin
Description: Zorin OS 6
Release: 6
Codename: precise

Uzi

Ok you should download and install the following deb packages:

iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb
iscan-data_1.23.0-1_all.deb
and the
iscan-plugin-cx4400_2.1.3-1_amd64.deb

Install all 3 of them, and then plug the USB cable of your scanner and try again to see if it is recognised.

Ok you should download and install the following deb packages:

iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb
iscan-data_1.23.0-1_all.deb
and the
iscan-plugin-cx4400_2.1.3-1_amd64.deb

Install all 3 of them, and then plug the USB cable of your scanner and try again to see if it is recognised.

OK,

Chose this as it has more on it & includes Wolfmans download suggestion.

The plugin only worked AFTER installing the other 2. I now have a new item on the GRAPHICS menu called image scan for Linux......so a quantum leap forward except it closes unexpectedly with this info:

TOP

BOTTOM

It appears to point the finger at - iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb

Ideas? Or should we just say 'we gave it a good go'

What about all the other packages I have installed. Any easy way to ininstall them?

Uzi.

BTW - I have downloaded Zorin 7 to have a look at but have to ask, what's the point if is going to lose support in the near future? What then?

Update to the above post.

On checking the Printer folder, it listed CX5500 and CX5500 - 2. I switched off the - 2 and tried the Scanner for Linux again. This time I got a app window but when I clicked Scan, I got this:

Getting closer

Uzi

Hi Uzi,

is there a switch on the printer/scanner which changes the function from print to scan or does it normally do that automatically under Windoze?.

Here is a page about scanning under Ubuntu:

https://help.ubuntu.com/community/ScanningHowTo

You might consider adding the package "libsane-extras" as suggested by the page, I cannot say whether it will work for you though!.

Code:

sudo apt-get install libsane-extras

Regards Wolfman

Also, in terminal and with the scanner plugged in, please post back the result of the following command:

scanimage -L

Hi Wolfman,

All I got was the same program closed unexpectedly

MV

scanimage -L
Aborted (core dumped)

My scanner doesn't have a switch. Just click scan as in the image I posted earlier.

What about my question re Zorin 7 & uninstalling all these packages that haven't worked??

Uzi.

Since I don't really know what packages you have installed, and what was the impact they had on your system (and if this actually affects the communication between your PC and the scanner), I would try the following:

On a live USB of Zorin6 or Zorin7 I would install the three deb packages that I advised you about your CX5500 scanner, and see if that worked.
If yes, I would probably either boot into my system and remove completely any irrelevant packages (if that was possible) or I would perform a clean installation and then use only the three selected deb packages.

You can try to remove the packages via Synaptic Package manager. You find the package using the search bar, and then you mark it for complete removal.
However, as I said, I do not know what impact this will create as regards the scanner installation.

Regarding your other question, Zorin7 has a short life support cycle, but it is far more advanced (newer kernel) and (according to my opinion) is much more beautiful. It depends on what you want. If you want a stable release with long support, you stick with Zorin6. If you want a bleeding edge release with newer kernel and features, with probably more things working out of the box but with short support (so you would have to jump to the next release in 9 months), then you install zorin7.
It's up to you.

Hi Wolfman,

All I got was the same program closed unexpectedly

MV

scanimage -L
Aborted (core dumped)

My scanner doesn't have a switch. Just click scan as in the image I posted earlier.

What about my question re Zorin 7 & uninstalling all these packages that haven't worked??

Uzi.

Hi Uzi,

as long as you know the names of the packages, you can do one of two things, you can remove them with the remove command from the terminal, as an example:

Code:

sudo apt-get remove gdebi dconf-tools

The above would work assuming you wanted to remove gdebi and Dconf Editor!.

The other way is to look in Synaptic and find the packages you don't want (assuming you know their names) and right click them and mark them for removal. If you don't know their names, it might be best to leave them installed as you may remove the wrong package, they don't take up much space anyway!!.

Have you tried with "Simple Scan"?, take a look and see if your scanner shows up and try scanning something using that app:

Simple Scan > Document > Preferences > Scan Sources:

I am out of ideas now as I don't have an Epson printer and cannot really be of anymore assistance to you!!.

With regard to Zorin 7, it is up to you, you might have luck with Zorin 7 seeing your printer from day one!!, the only drawback is that you will have to install the newer version of Zorin over it when support runs out!!. You can save your data though if you use the "Something Else" method:

viewtopic.php?f=6&t=4848

Regards Wolfman

Guys,

As I said a couple of days back, I will just use my laptop to run the scanner when needed.

I am done messing about with this. Thanks for trying.

Cheers

Uzi.

Ok understood.
I do have an epson multi-machine (as I explained to you) and I managed to get it working by installing the 3 deb packages (for my model ofcourse).
I also installed a 4th deb package which allows me to connect to the scanner wirelessly (as it is supported by my epson multi machine).

To cut the long story short, the official epson deb packages did the trick.

......and as I have already reported back, the 3 deb packages crash with one seemingly being the culprit - again as I reported earlier.

Also, as I said a couple of days ago, my research on other forums ends up the same as this has, many suggestions & as many fails.

I STILL love Zorin This has just been one small distraction that will not cause an issue. If I was dual booting (my XP has a problem, which I dont miss) I would just boot into Windows to use the scanner anyway.

Cheers

Uzi

Guys,

I put the Epson scanner software onto my PC & checked it worked ok. It came up with an error message about communicating with the scanner & suggested may be the carriage was stuck. So I opened the top, pushed the carriage gently, switched off & back on. All worked ok then.

So, I just thought I would check again with Zorin and...........IT WORKS

Simplescan worked perfectly. So all, the last post with these packages:

iscan_2.29.1-5~usb0.1.ltdl7_amd64.deb
iscan-data_1.23.0-1_all.deb
and the
iscan-plugin-cx4400_2.1.3-1_amd64.deb

Worked.

Mark this a Solved and thanks to all for your dogged persistence

Give yourselves a large sack of those jewels you all seem to like so much

Uzi.

Hi Uzi,

so all's well that ends well, a note for other scanner users I suppose, I never even thought about "Scanner Lock" myself.

Marked as solved!.

regards Wolfman

Nice to hear that you got it working uzi. It would be a shame not to, considering that you have found the official linux drivers for it.
Well done.

That's 120 for me.....they're mine....all mine I tell ya.....

I though you said that there were no linux drivers even at the Asia epson site.

No driver download for Linux though.

Uzi

In any case, this might help a lot. Tell me exactly what version of zorin you are running and if it is 32 or 64 bit. You may even post back here the result of the following commands:

Code:

uname -a
lsb_release -a

I will tell you which files to download and install.

Linux ettore-Dimension-3000 3.2.0-53-generic-pae #81-Ubuntu SMP Thu Aug 22 21:23:47 UTC 2013 i686 i686 i386 GNU/Linux
ettore@ettore-Dimension-3000:~$ lsb_release -a